Course / Service Cancellations

Order cancellations may be accepted before the course/service access has started, subject to our discretion.
Once the course has commenced or digital content has been accessed/downloaded, cancellations will not be allowed.
Any request for cancellation must be raised within 7 days of enrollment, provided the course has not started.

As our services are educational and delivered digitally, returns are not applicable.
However, in case of technical issues, wrong course enrollment, or duplicate payment, we may provide:
- Access to the correct course, or
- Rescheduling for another batch (if live classes).
Such requests must be raised within 7 days of purchase.

Refunds are provided only in the following cases:
1. The course/service was paid for but not delivered.
2. Duplicate payment was made by mistake.
3. Technical errors prevented access, and we are unable to resolve them.
Refund requests must be submitted within 7 days of purchase.
Refunds will not be granted for:
- Change of mind after course access,
- Completion of a portion of the course,
- User not attending live sessions despite enrollment.
Approved refunds will be processed within 7–10 business days to the original payment method.

For any cancellation or refund requests, please contact us at support@praxisai.school.